Though my primary work experience is teaching and integration, I also have important work experience with hardware and software troubleshooting.

Though I don’t have the full skill-set of an advanced network administrator, I have significant training in troubleshooting most hardware and software systems. Through a combination of formal coursework, on-the-job training, and daily tech support, this hands-on, “get dirty” experience has given me valuable insight into the physical side of managing technology.

Skills

• PC, laptop, and printer troubleshooting and repair
• Software installation and updating
• Computer imaging and restoration
• Basic ethernet and wifi wiring and setup
• Chromebook maintenance and repair | Sample: Student Tech Team training doc
• Classroom technology installation and maintenance (projectors, document cameras, etc.)
• Data migration between computers | Samples: Planning Doc, Teacher Worksheet
• Cloud and network storage systems
• Database management